Heather Ciano

Supply Chain & Materials Management Leader | Scaling Manufacturing Operations Through Data-Driven Planning & Inventory Control

Role
Production Control Manager at Jostens
Location
Tullahoma, TN, US
LinkedIn followers
500 followers
Manufacturing & ProductionView LinkedIn profile

About Heather Ciano

Manage a diverse team of Supply Chain professionals specializing in Scheduling, Purchasing, Outside Processing, Inventory, Packaging, Shipping & Receiving, and Supply Chain analytics. Cultivate a culture of excellence and inclusivity. Collaborate with other managers to determine supply needs.Coordinate and supervise all Supply Chain activities. Oversee distribution of supplies in the organization.Control inventory levels and ensure availability of material.Manage and minimize obsolescence. Supervise, evaluate and coach subordinates.Maintain relationships and negotiate with suppliers.Assure detailed records on procurement activity, materials quantity, specifications, traceability, etc.Assist in forecasting to plan future business models.Ensure availability of resources capable of supporting organizational goals.Identify and spearhead continuous improvement projects. Ensure programs meet or exceed relevant standards, including ATF compliance as well as adherence to ISO standard.

Experience

  1. Production Control Manager

    Jostens

    Feb 2026 — Present · Shelbyville, TN, US

Education

  • Defense Language Institute Foreign Language Center

    Associate of Arts (A.A.), Bosnian, Serbian, and Croatian Languages and Literatures

    2002 — 2009

  • Community College of the Air Force

    Associate of Science (A.S.), Digital Communication and Media/Multimedia

    2002 — 2008

  • University of Maryland Global Campus

    Bachelor of Business Administration (B.B.A.), Business Administration/Accounting

    2007 — 2012

  • University of Maryland Global Campus

    Master of Science (M.S.), Logistics, Materials, and Supply Chain Management

    2012 — 2016

  • Trevecca Nazarene University

    Doctor Business Administration

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Heather Ciano — Production Control Manager at Jostens in Tullahoma, TN, US | Unifers