Heather Cavanagh
Ea (Chief of Staff) to the People Director, Scottish Widows - Insurance, Pensions & Investments @Lloyds Banking Group
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WORK HISTORY
Ea (Chief of Staff) to the People Director, Scottish Widows - Insurance, Pensions & Investments @Lloyds Banking Group
Edinburgh, GB
Role Overview: Promoted into a significantly broader remit, supporting one of LBG’s largest customer‑facing and regulated divisions. Lead the strategic and operational coordination of the IP & I People Office, ensuring delivery of high‑quality governance, insight and people initiatives across multiple Insurance, Pensions and Investments business functions. Expanded leadership impact from a 1k global business to a 6k UK‑wide division with diverse colleague groups, regulatory requirements, and customer‑facing operations. Shape divisional People Strategy, including DE & I culture, leadership, capability, workforce planning, wellbeing and transformation. Produce and coordinate executive‑level governance papers for the IP & I People Director across Group People Committees and Scottish Widows Insurance People Board Committee. Strengthen People Risk governance, proactively identifying emerging risks and elevating assurance standards across a significantly larger environment. Use data and insight to influence decisions, challenge constructively, and recommend balanced solutions that support the division’s strategic objectives.
EDUCATION
Edinburgh Napier University
Bachelor of Arts (B.A.), Psychology with Sociology
Firrhill High School
5 Highers, Scottish Highers
Avado
HR Management
ABOUT HEATHER CAVANAGH
Experienced HR professional with a strong background in partnering, culture and engagement, DE & I, and HR transformation. CIPD-qualified and commercially focused, I bring both strategic insight and hands-on delivery to people priorities. Currently Chief of Staff to the HR Director at Lloyds Bank Corporate Markets, I support delivery of the people strategy while also partnering with leaders to shape high-impact, people-focused solutions. Passionate about building inclusive, high-performing cultures that make a real difference.
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