Heather Brown

About Heather Brown

Heather Brown, the Principal and Founder of Brown Marketing & Communications, leads the firm\'s branding, marketing, and creative efforts. A CMO-level veteran with 25 years of experience in the hospitality industry, she provides immense knowledge and expertise in brand development, as well as marketing strategy and tactics. Since launching her firm, she has managed programs for a wide variety of esteemed hotel and resort brands, including Auberge, Hilton, Hyatt, The Ritz-Carlton, Miraval, Carmel Valley Ranch, Las Alcobas Napa Valley, Hotel del Coronado, Ventana Big Sur, Waldorf-Astoria Pedregal, Conrad Hotels & Resorts, Canopy Cancun, and many more. Heather spent 10 years with Montage Hotels & Resorts as Director of Brand Marketing, managing marketing and branding from inception to post-opening for all three of the company\'s first ultra-luxury hotels, six restaurants and three five-star spas. She also has supported marketing efforts for some of the country\'s most expensive residential real estate in Laguna Beach, Beverly Hills, and Park City, Utah, along with development opportunities in Cabo San Lucas, Hawaii, the Caribbean and beyond.

Experience

1. President Founder

   Brown Marketing & Communications

   Jan 2012 — Present · San Francisco, CA, US

   Our sole focus is crafting compelling brand stories around luxury hotel and resort experiences. We know hospitality—and we know how to help properties maximize their marketing budgets, exceed revenue goals and create loyal guests-We manage everything from strategic planning to tactical execution, bringing you a full-service marketing department at a fraction of the cost of larger firms or full-time staff-We act as your in-house agency for copywriting, collateral, website design, email campaigns, ad creative, and more-We provide always-on access to experienced C-level talent, with quick turnaround times-We give you the bandwidth to focus on what matters most: driving revenue, boosting profitability, and delivering on your brand promise.

Education

• University of Oregon

  Bachelor of Arts (BA), Journalism and Communications

  1993 — 1997

Skills

• Revenue Analysis
• Marketing Strategy
• Hospitality Management
• Event Management
• Tourism
• Media Relations
• Direct Marketing
• Hospitality
• Management
• Food & Beverage
• Social Media Marketing
• Advertising
• Press Releases
• Hotels
• Social Media
• Event Planning
• Marketing Communications
• Email Marketing
• Marketing
• Public Relations
• Online Advertising
• Trade Shows
• Branding
• Online Marketing
• Brand Development