Heather Blaker

About Heather Blaker

I am an established Senior Client Success Manager with a demonstrated history of success in healthcare recruiting and staffing over my last 15 years at Trustaff. I pride myself on my strong work ethics and dedication to servicing my clients and working alongside our recruiters to meet the needs of both our facilities and our travelers. I have successfully managed and grown various MSP platforms that have enabled me to understand and appreciate the ever-changing healthcare industry while mentoring to others within my department. My time at Trustaff has allowed me to successfully wear many hats and therefore provide a positive healthcare staffing experience for my clients.

Experience

1. Senior Client Success Manager

   Trustaff

   Oct 2009 — Present · Blue Ash, OH, US

   As an Account Manager, my primary duties include connecting directly with our client partners and managing their needs. This means everything from taking new job requests, reviewing and submitting appropriate candidates, and managing communications between facility and candidate to helping forecast upcoming needs.Relationships are at the heart of what we do. During my time here at Trustaff, I am proud to have worked with outstanding healthcare facilities all across the country and help them overcome their staffing challenges to get their facility (and patients) the staff they need.\"During the last two years, The University of Tennessee Medical Center has been supplementing our staff with travel nurses as we expand and grow our services. The additional help from travel nurses allows us to continue to offer the best care to our patients without overworking our regular team members. We know as we look for travel nurses that trustaff will only send us the best nurses to work with us. Our account manager, Heather Blaker, is always available and responds quickly to any request. I know that when she sends me a referral it will be someone who I can trust and will be a great addition to our staff. We have valued our relationship with trustaff and welcome many more years of collaboration with this reliable company.\"- Sandy Cunningham, UT Medical Center\"trustaff is one of the best agencies out there. They provide top-notch customer service from start to finish for both the hospital and the traveler. Heather Blaker is the account manager who I communicate with mostly. She is extremely responsive, thorough, and professional. She makes the challenging task of traveler staffing a pleasant experience. I greatly appreciate Heather, her team, and the trustaff travelers we have, and have had, on assignment! I look forward to continuing business with trustaff.\"- Sarah Lambdon, Carilion Clinic, Roanoke, VA

Education

• University of Cincinnati

  BA

  1999 — 2003

Skills

• Resume Writing
• Staffing Services
• Relationship Building
• Customer Service
• Key Account Development
• Temporary Placement
• Account Management
• Cold Calling
• Applicant Tracking Systems
• Sourcing
• Contract Recruitment
• Technical Recruiting
• Talent Acquisition
• Recruiting
• Hiring
• Temporary Staffing
• Building Relationships
• Permanent Placement