Heather Bee
Customer Success Executive @Hippocratic AI
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Executive @Hippocratic AI
New York, NY, US
EDUCATION
Pura Buena Onda
Spanish Conversation Immersion Program
UC San Diego
Bachelor’s Degree, Linguistics - Cognition & Language
Finest City Improv
Improvisational Comedy Program
UC San Diego Extended Studies
Professional Certificate, Teaching Adult Learners
ABOUT HEATHER BEE
Dynamic and results-driven Customer Success leader with over 20 years’ experience in client-facing roles and 15+ years working in complex, high stakes, highly regulated environments. Proven success managing multi-million-dollar customer portfolios, leading strategic planning efforts, and mentoring high-performing teams. Adept at aligning cross-functional stakeholders around customer goals, optimizing the customer journey, and transforming at-risk accounts into long-term partnerships. Brings a balance of executive presence, technical fluency, and people-first leadership.Leadership & Strategy: People Management, Cross-Functional Collaboration, Executive Stakeholder Engagement, Strategic Planning, Change ManagementCustomer Success & Engagement: Customer Journey Optimization, Success Planning, Retention & Growth, Risk Mitigation, Success Metrics & KPIsTechnical & Platform Expertise: SaaS Ecosystems, Gainsight, Salesforce, Tableau, JIRA, Pendo, Smartsheets, Zendesk, ServiceNow, LMS platforms
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.