Heather Barresi
Customer Success Manager
- Role
- Customer Success Manager at Stratus
- Location
- Mentor, OH, US
- LinkedIn followers
- 500 followers
About Heather Barresi
Customer Success Manager to ensure that customers achieve their desired outcomes while using our products or services. I am dedicated to building strong and long-lasting relationships with our customers, understanding their needs and goals, and providing them with the support and guidance they need to succeed. By being a trusted advisor and advocate for our customers, I help drive their satisfaction, retention, and ultimately, their success. My goal is to make sure that every customer has a positive and rewarding experience with Stratus.
Experience
Customer Success Manager
May 2024 — Present · Mentor, OH, US
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.), General Studies
2008 — 2011
Skills
- Account Management
- Sales
- Negotiation
- Customer Satisfaction
- New Business Development
- Team Building
- Strategic Planning
- Leadership
- Sales Management
- Customer Service
- Contract Negotiation
- Project Management
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