Heather C.

Environmental Program Associate - Lte @Wisconsin Department Of Agriculture, Trade And Consumer Protection

Madison, WI, US

Storage Tank Permitting Specialist, Bureau of Weights and Measures:In this role, I manage the processing of documentation for liquid chemical storage tanks, including reviewing annual permit-to-operate applications and issuing permits for the Bureau’s storage tank section. I collaborate closely with the licensing and permitting team, serving as a key backup to ensure seamless operations. My responsibilities include: 50%: Processing storage tank registration, permitting, and variance petitions with precision and efficiency. 35%: Maintaining and updating the Storage Tank Customer Relationship Management (CRM) database to ensure accurate records. 15%: Performing general administrative tasks to support bureau operations.Key Achievement: Successfully permitted a significant portfolio of storage tank businesses, achieving 29.5% faster processing times than anticipated deadlines, enhancing operational efficiency and compliance.Skills: Advanced proficiency in Microsoft Outlook, SharePoint, Teams, and CRM systems for efficient workflow management. Expertise in analyzing complex storage tank and line permitting data, including testing printouts and certificates of insurance. Strong communication skills, including rewording templates and guiding business owners to ensure regulatory compliance with Wisconsin storage tank regulations. Proven ability to build and maintain professional relationships while troubleshooting process issues to support operational success. In-depth understanding of Wisconsin regulatory requirements for storage tank permitting and compliance.

Brigham Young University - Idaho

Bachelor of Applied Science - BASc, Applied Business Mnagement

Brigham Young University - Idaho

Certificate, Administrative Assistant

Northern Prairie School of Massage Therapy and Bodywork

Certification, Massage Therapy

Shepherd University

None, Liberal Arts and Sciences/Liberal Studies

Regency Beauty Institute-Rockford

State License, Cosmetology

Brigham Young University - Idaho

Associate of Applied Science, Applied Business Management

Brigham Young University - Idaho

Certificate, Commercial Fundementals

University of Wisconsin-Stevens Point

Associate of Arts and Sciences, General Education