Heather B.
Sales and Closing Manager @ Tri Pointe Homes | Driving Sales Efficiency
- Role
- Sales and Closing Manager at Tri Pointe Homes
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Heather B.
Results-driven Outside Sales and Account Management professional with 15+ years of…
Experience
Sales and Closing Manager
Nov 2020 — Present · Charlotte, NC, US
Built and scaled the Sales and Closing Department from inception, establishing all policies, procedures, and operational frameworks, resulting in measurable gains in efficiency, compliance, and service delivery.Recognized with the prestigious H.E.A.R.T. Award for leading cross-functional initiatives that drove measurable improvements in transparency, operational efficiency, and organizational alignment.Named MAME Sales & Closing Manager of the Year (2022) for delivering industry-leading results, operational excellence, and exceptional leadership.Championed best-practice alignment by designing and leading quarterly division-wide Sales & Closing Manager forums, fostering process consistency and collaborative problem-solving.Drove innovation in closing operations by leading a year-long cross-department partnership with IT to create and deploy a division-wide Smartsheet solution, enhancing visibility and tracking across the closing lifecycle.Selected for high-impact pilot programs to streamline processes, optimize systems, and advance efficiency in closing services.Trusted Salesforce Subject Matter Expert, providing strategic guidance, training, and optimization to maximize platform adoption and operational benefits.
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