Heather Alerding
General Store Manager at Hammes Bookstore and Cafe(Starbucks) on Eddy Street at Notre Dame Retail Operations
- Role
- General Store Manager Hammes Bookstore & Cafe(Starbucks) at Barnes & Noble College
- Location
- South Bend-Mishawaka, US
- LinkedIn followers
- 500 followers
About Heather Alerding
Strategic, goal-oriented leader with 20+ years in high-volume operations, team…
Experience
General Store Manager Hammes Bookstore & Cafe(Starbucks)
Mar 2022 — Present · US
Oversaw daily operations of a multimillion-dollar bookstore and licensed Starbucks café, managing annual revenues.• Directed strategic planning, budget management, and financial forecasting to ensure profitability and growth.• Recruited, trained, and developed a team of 40+ employees, fostering engagement, collaboration, and professional growth in a high-performing environment.• Built strong partnerships with the University of Notre Dame community and external stakeholders, enhancing customer and partner satisfaction.• Utilized data analysis and reporting tools to monitor sales trends, evaluate performance, and guide operational decision-making.• Enforced compliance with corporate standards, health and safety regulations, and loss prevention protocols.
Education
Indiana University South Bend
Bachelor of Science in Business
Skills
- Fashion
- Merchandising
- Retail Sales
- Leadership
- Retail
- Customer Service
- Inventory Management
- Inventory Control
- Apparel
- Store Management
- Profit
- Visual Merchandising
- Training
- Microsoft Word
- Forecasting
- Teamwork
- Cashiering
- Microsoft Office
- Sales
- Microsoft Excel
- Merchandise Planning
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