Heath Parker
Sr. Leader, Global Collaboration Customer Success at Cisco
- Role
- Sr Leader, Global Collaboration Customer Success at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Heath Parker
Experienced executive applying a deep knowledge of product development and engineering that is focused on building strong customer partnerships, while driving retention and fostering ongoing client success.Core Strengths: Customer Success, Relationship Management, Business/Data Analysis, Accountability, Product Management, Enterprise-level SaaS E-Commerce, Agile/SCRUM Software Development Methodology, Quality Assurance
Experience
Sr Leader, Global Collaboration Customer Success
Aug 2019 — Present · RTP, NC, US
Education
Saint Mary's School
Associate of Arts - AA
1987 — 1991
Saint Mary's College
AA
1989 — 1991
East Carolina University
BS, Psychology (Focus: Industrial/Organizational)
1991 — 1993
Skills
- Certified Scrum Master Csm
- Online Marketplaces
- Requirements Analysis
- Quality Management
- Cloud Computing
- E-Commerce
- Analytics
- Enterprise Software
- Enterprise Architecture
- Software Project Management
- Crm
- Javascript
- E-Commerce Solutions
- Xml
- Rest
- Saas
- Online Marketplace
- Web Analytics
- Engineering Management
- .net
- Sql
- Software Development
- Scrum
- Web Applications
- Ecommerce Strategy
- Agile Project Management
- Product Management
- Cross-Functional Team Leadership
- User Experience
- Databases
- Inventory Management
- Software Quality Assurance
- Amazon
- Ecommerce
- Product Development
- Mobile Applications
- Project Planning
- Ebay
- Project Management
- Test Automation
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