Heady Sanchez
Learning & Development Training Manager @Asurion
Orlando, FL, US
EMAILS
MOBILE NUMBERS
+13•••••••33
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WORK HISTORY
Aug 2023 — Present
Learning & Development Training Manager @Asurion
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EDUCATION
2014 — 2015
Everest University
Pharmacy Technician Diploma
N/A
Rollins College
Train the Trainer Certification
1999 — 2000
University of Phoenix
Information Technology
N/A
Lake Howell High School
High School
N/A
Sprint University
Triple C Certification, Credible Communicator
N/A
Central Florida Academy of Travel
Travel Agent Certification
SKILLS
Leadership ExpertiseSolution SellingPerformance ManagementCrmCustomer ExperienceResearch & Analytical AptitudeProcess ImprovementCall CentersCommunication SkillsHuman ResourcesPharmacy CalculationsQuality AssuranceTime ManagementCoachingCustomer RetentionLeadershipPerformance DrivenCustomer ServiceManagementTeam BuildingMobile DevicesAccount ManagementMicrosoft OfficeSalesContact CentersTime Management SkillsPharmacy Practice & EthicsComputer KnowledgeCoaching & DevelopmentProject ManagementOrganizational EffectivenessTroubleshootingPharmacy CompoundingTelecommunicationsWirelessPharmacology TerminologyCustomer SatisfactionTraining
ABOUT HEADY SANCHEZ
Learning & Development Training Manager at Asurion
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