Hacène Dramchini Cl

Epos Support Analyst @Claire's

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Epos Support Analyst @Claire's

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Birmingham, GB

Supporting and troubleshooting EPOS deployment and upgrade in storesCreating tools to support Service Desk while ensuring internal data are kept safe and up-to-dateCreating tools to collect data and guarantee that Service Desk and EPOS interventions are kept as short as possible by reducing time to access key data for intervention.

EDUCATION

N/A

The Tech Talent Academy

Data Science

N/A

JBC Training

City and Guild Level 2 in ICT Systems and Principles, Information Technology

N/A

PythonInstitue.org

PCEP, PYthon programming

N/A

Cisco Academy and the Open University

DevNet Associate Skills BootCamp, DevNet

1995 — 1996

Vrije Universiteit Amsterdam (VU Amsterdam)

BA (hons), English Literature, Language and civilisation

1996 — 1997

Université Stendhal Grenoble 3

MA, Literature Language and Civilisation

SKILLS

LocalizationHeavy IndustryCopywritingL10nVisual BasicAutomotiveMicrosoft OfficeMiningTechnical TranslationTranslation ServicesTranslationHardwareTranslation Project ManagementDesktop PublishingDocument TranslationProofreadingQuality AssuranceWebsite LocalizationEditingManualsGlobalizationLinguisticsMultilingualFrenchDejavux WorkgroupLanguage TeachingArchitectureTechnical DocumentationTerminologyLocalization TestingSoftware TranslationTerminology ManagementITEngaging Public SpeakerInternationalizationConstructionForeign LanguagesHistoryIndesignEnglish

ABOUT HACÈNE DRAMCHINI CL

Having honed my IT skills over several decades and used it efficiently within the…

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