H. Dean Harder

About H. Dean Harder

Experienced Information Technology and Service professional with experience in multiple areas of IT Service Delivery, Support, and Business Proposals. Demonstrated ability to systematically analyze and understand challenging and complex customer requests, issues and obstacles with the dedication to finding solutions. Researches and prepares technical documentation, proposals, and service design packages for presentation to management and customers. Brings organization and definition through a methodical, practical, and in-depth understanding of issues and systems. Strong team player with a track record of presenting technology-based solutions and options to the customer that were well received, funded, and implemented.Active ITIL Foundations 2011, CompTIA Network+, Server+, Security+ce, and Network Infrastructure Professional Certifications (DoD 8570).Active Top Secret/SCI Clearance.

Experience

1. Portfolio Management Lead

   Leidos

   Jan 2020 — Present · Colorado Springs, CO, US

   Reviewed customer requests for new or modified services, conducted meetings with customers, technical advisors, and vendors to research and refine requirements. Conducted labor and material analysis, and prepared Basis of Estimate (BOE) for proposal submission, resulting in over $12M of on-contract growth. •Authored thirteen proposals for new Technical Direction Letter (TDL) projects: identified labor categories, estimated task hours, wrote risks, assumptions, technical approach, materials estimate; worked with Finance team to cost and finalize• Developed white papers and courses of action briefs for IT initiatives and upgrades•Researched new IT technologies to innovate the organization―studied vendor products, setup meetings/product demos with the customer, and authored technical solution/implementation strategy •Prepared design packages for new site/data center standup and major VTC infrastructure upgrade

Education

• Greenville University

  BS, Business Administration

  1985 — 1986

• Central Christian College of Kansas

  Associate of Arts (A.A.)

  1982 — 1984

• Colorado State University

  Management Information Systems, General

  1984 — 1985

Skills

• Disaster Recovery
• Computer Systems Analysis
• Comptia Security+ Certified
• Phone Skills
• Microsoft Exchange
• Sound Technician
• Troubleshooting
• Ibm as/400
• Digital Photography
• Pre-Sales Technical Consulting
• Itil
• Itil Foundations 2011
• Telecommunications
• Analysis
• System Administration
• Security
• Vms
• Software Documentation
• Systems Troubleshooting
• Windows 7
• Technical Support
• Security Clearance
• Data Analysis
• Training
• Testing
• Network Security
• Technical Consultation
• Computer Network Operations
• Iis
• Active Dod Top Secret Clearance
• Itil Certified
• Security+
• Customer Support
• Windows
• Comptia
• Ibm Iseries
• Microsoft Sql Server
• Technical Documentation
• Comptia Network+ Certified
• Systems Administration