H. Curtis Underwood

About H. Curtis Underwood

A distinguished Senor-level Information Technology Manager and Sr. Business Analyst with extensive experience in Program Management, Project Management, Business Analyst and Help Desk Management. Expertise in manging projects within information systems, Call Centers, project management, insurance agencies, software companies and customer service, Logistics Management, Warehouse Management. Solid background in directing programss to implement Enterprise Resource Planning (ERP) and web based applications. Proven ability to bridge technology and business goals to provide productive solutions. Demonstrated success leading and mentoring cross-functional teams in multi-facility enviorments in order to maximize levels of productivity. Experienced interfacing with key business units including Marketing, Finance, Operations, Human Resource, Manufacturing and Engeering in multi-cultural global areas. Excellent communicator, with emphasis on building strong client relationships, capable of making professional presentations. I\'m a quick learner that rapidly adapts to new emerging technologies. I have knowledge of many hardware and software. Specialties: Sr. Business Analyst, IT Manager, Help Desk Manager, Project Management

Experience

1. Pm Operations Manager

   Simlog Solutions

   Dec 2016 — Present · Kansas City, KS, US

Education

• Northwest Missouri State University

  Bachelors of Science Degree

  2004 — 2006

• Northwest Missouri State University

  BS-Computer Science

  2005 — 2006

• Tarrant County College

  ABS

  1991 — 1995

• UNITED STATES MARINE MILITARY

  MMilitary law

  1991 — 2001

• Lee College

  Tech

  1997 — 1998

• Texas Tech University

  BS

  1991 — 1995

• Arlington Senior High School

  Deploma

  1988 — 1991

• Lee College

  Associates of Science Degree

  1997 — 1999

Skills

• Change Management
• Business Process
• Integration
• Strategic Planning
• Business Intelligence
• Business Process Improvement
• Business Analysis
• IT Management
• IT Strategy
• Pmp
• Leadership
• Project Management
• Microsoft Office
• Sales
• Program Management
• Call Centers
• Process Improvement
• Team Building
• Management
• Strategy
• Visio
• Software Project Management
• Crm
• Cross-Functional Team Leadership
• Software Documentation
• Sdlc
• Vendor Management
• Team Leadership
• Erp
• Human Resources
• Information Technology
• Enterprise Software
• Requirements Analysis
• Cloud Computing
• Customer Service
• Training
• Sharepoint
• Requirements Gathering