Harold Crittenden

Program/Project Management @ Salesforce | Red Accounts

Role
Program Project Management Lead at Salesforce
Location
Chicago, IL, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Harold Crittenden

Salesforce empowers organizations to achieve measurable success through customer-centric strategies and scalable solutions. As a Customer Success Manager with over 10 years of experience across multiple industries and companies, the focus continues to lie on a consulting mindset and ability to enable and drive adoption to value realization. Collaborative engagement with stakeholders and cross fucntional collaboration across several teams ensures tailored solutions that align with business goals. Previous experience at Amperity refined expertise in guiding clients through complex platform implementations and first-party identity data strategies. By articulating technical concepts to diverse audiences, the goal remains to bridge the gap between business and technology for impactful results. Dedicated to fostering strong relationships, enabling transformative outcomes, and championing client success.

Experience

  1. Program Project Management Lead

    Salesforce

    Jan 2026 — Present · Chicago, IL, US

Education

  • University of Alabama

    Management Information Systems, General

    2008 — 2013

Skills

  • Business Process Improvement
  • Jira
  • Microsoft Office
  • C#
  • .net
  • Consulting
  • Customer Service
  • Requirements Gathering
  • Communication
  • Photoshop
  • Digital Media
  • Visual Studio
  • Media & Entertainment
  • Access
  • C++
  • Business Analysis
  • Agile Methodologies
  • Visual Basic
  • Powerpoint
  • Microsoft Excel
  • Elicitation
  • Sharepoint
  • Ms Project
  • Agile Project Management
  • Product Management
  • Java
  • Os X
  • Mac Os X
  • Troubleshooting
  • Windows
  • Software Documentation
  • Sdlc
  • Microsoft Sql Server
  • Requirements Analysis
  • E-Commerce
  • Project Management
  • Sql
  • Visio
  • Data Analysis
  • Client Liaison

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Harold Crittenden — Program Project Management Lead at Salesforce in Chicago, IL, US | Unifers