Henry Cheung
Business Operations Manager @3toe1 Foot Doctor
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WORK HISTORY
Business Operations Manager @3toe1 Foot Doctor
Senior Business Operations Manager at a Independent Mobile Podiatry Medical Practice• Designed, developed, and maintain the company website, managing overall digital presence and patient engagement channels• Streamlined core operations including referrals, insurance processing, financial tracking, scheduling, and route planning• Developed and implemented AI-powered tools to enhance scheduling efficiency and optimize daily routing logistics• Led strategic planning for provider scheduling, coordinating doctor routes and patient appointments to maximize efficiency and coverage
EDUCATION
Bentley University
Business, Computer Information System
The University of Hong Kong
Studied Abroad - Business & Technology
SKILLS
ABOUT HENRY CHEUNG
Former COO at a startup navigating real challenges and real growth. I’ve spent over a decade building across tech — from product and project management to operations, QA, support, and customer success. I’ve led cross-functional teams through every phase of the product lifecycle, translating big ideas into outcomes that shipped on time and actually made a difference. At Zeamo, a fast-moving wellness startup, I helped steer a major strategic pivot from one-off fitness passes to full club memberships. We reworked operations, revamped the product roadmap, and launched a lightweight MVP that opened new market doors. It wasn’t always smooth, but we made it work. Like many early-stage startups, we eventually reached the end of the road. What stuck with me most is the value of staying adaptable, clear-headed, and resourceful. Whether it’s aligning teams, simplifying the complex, or wearing every hat in the room, I’ve learned to lead with curiosity, not ego. These days, I’m recharging, exploring AI and product ideas, and having fun building content around the things I love. It’s been a chance to reset, zoom out, and think more clearly about what’s next. If you\'re into product, operations, or just building things that matter, let’s connect.
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