Halli Doig
Product Manager @Follow Up Boss
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WORK HISTORY
Product Manager @Follow Up Boss
Leading product management for the communications platform that powers how real estate agents call, text, and connect with leads, focusing on building reliable, trusted, and compliant communication experiences that help agents respond faster and close more business- Running customer interviews and cross-functional workshops to continually refine inbox and notification workflows- Leading 10DLC onboarding efforts, safeguarding SMS deliverability for tens of thousands of accounts- Partnering with carriers and vendors to increase call answer rates and reduce spam risk, improving customer trust across 170K+ phone numbers- Leveraging AI tools to analyze customer feedback, detect spam patterns, generate conversation summaries, and validate product concepts- Leverage data tools (Databricks, Datadog & Metabse) to identify trends, measure product impact, and prioritize features tied to business outcomes.Delivered measurable cost savings by optimizing carrier agreements and campaign management, saving $300K+ annually while improving reliability.
EDUCATION
Università di Siena
Italiano e fotografia
Montana State University-Bozeman
Photography
SKILLS
ABOUT HALLI DOIG
I believe the best products are built at the intersection of customer empathy…
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