Helem Z. Baskin

Client Experience & Operations Leader | UHNW Relationships | Complex Wealth Transitions

Role
Client Relations Manager at Violich Capital Management
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Helem Z. Baskin

I work in high-trust wealth environments where client experience, operational precision, and discretion all matter at once. My strength is translating complexity into a seamless experience for clients and internal teams—particularly during onboarding, transitions, reporting, cash movements, and trust and estate-related matters. I’m known for bringing calm, clarity, and follow-through to sensitive situations that require both relationship judgment and operational control. I’m especially well-suited to boutique advisory and family-office-style firms that value polished execution, strong client retention, and the infrastructure behind exceptional service.

Experience

  1. Client Relations Manager

    Violich Capital Management

    Apr 2019 — Present · San Francisco, CA, US

    Lead the operational and service side of high-touch client relationships in a boutique wealth management environment serving complex households and related entities- Coordinate sensitive client matters across custodians, advisors, attorneys, CPAs, and family members, with a focus on precision, discretion, and follow-through- Manage key inflection points including onboarding, account transitions, trust and estate administration workflows, distributions, and ongoing account maintenance- Strengthen reporting and client delivery infrastructure through modernization initiatives, including improved workflow adoption and reporting consistency- Serve as a central relationship and execution partner in matters where client trust depends on both accuracy and experience.

Skills

  • Capital Markets
  • Customer Service
  • Asset Management
  • Fixed Income
  • Microsoft Office
  • Investment Management
  • Hedge Tek
  • Financial Markets
  • Bloomberg
  • Equities
  • Due Diligence
  • Options
  • Hedge Funds
  • Fund Administration
  • Derivatives
  • Adobe Acrobat
  • Financial Analysis
  • Portfolio Management
  • Loans
  • Microsoft Excel
  • Powerpoint
  • Outlook
  • Project Management
  • Marketing
  • Credit
  • Financial Modeling
  • Management
  • Team Building
  • Banking
  • Mutual Funds
  • Valuation
  • Funding
  • Fund Accounting
  • Trading
  • Investment Banking
  • Alternative Investments
  • Private Equity
  • Financial Services
  • Crm
  • Financial Statements

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Helem Z. Baskin — Client Relations Manager at Violich Capital Management in San Francisco, CA, US | Unifers