Hazel Leung

About Hazel Leung

I am a product designer who has extensive experience with the entire lifecycle of product…

Experience

1. Senior Product Designer

   NPR

   Nov 2022 — Present

   Leading research & design on podcast production, publishing, and distribution workflows and tools that span across multiple teams, departments, and third-party vendors- Developed service blueprints that visualized the complex ecosystem of multiple, cross-departmental user groups and their operational touchpoints across production and publishing experiences that aided roadmap creation and strategic planning- Blueprinted intra- and inter-departmental workflows for content creation and distribution that pinpointed opportunities for process improvements in podcast and radio workflow, which reaches 46M listeners/week across platforms (and podcasts generates ~$70M/year annual revenue)- Planned, conducted, and facilitated research studies, workshops, and co-creation sessions with end-users, cross-functional teammates, and stakeholders that informed design decisions and drove strategic alignment.

Education

• UC San Diego

  Bachelor of Science (B.S.), Cognitive Science, Human Computer Interaction Specialization

Skills

• Social Media
• Lightroom
• Presentations
• Public Speaking
• Photoshop
• A/B Testing
• Web Design
• Powerpoint
• Microsoft Excel
• Sketch App
• Microsoft Powerpoint
• Heuristic Evaluation
• Photography
• Research
• Microsoft Office
• Adobe Indesign
• Land Use Planning
• Wireframing
• Microsoft Word
• User Interview
• Invision
• Research Design
• Adobe Illustrator
• Adobe Photoshop