Hazel Wells

Head of Client Services and Bid Team @Zinc Group Limited

Worcester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2019 — Present

Head of Client Services and Bid Team @Zinc Group Limited

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Stratford-upon-Avon, GB

I am responsible for the management and development of the relationship with clients, both personally and via the team that I manage to embed and build long term strategic partnerships, ensuring a smooth client onboarding transition with the Zinc Group. I liaise with all appropriate areas in our business to ensure all service, KPI’s, SLA’s and governance are adhered to, ensuring we are fully immersed in the client\'s brand, culture, and reputation. I bring my 20 years of expertise and a wealth of knowledge across the collections and recoveries arena, across multiple sectors to the table, adding further value in meeting our clients needs.

EDUCATION

1984 — 1986

Malvern Girls College

A LEVELS

2008 — 2011

Aston University

Business Management

SKILLS

New Business DevelopmentDebt ManagementAccount ManagementChange ManagementDebt SettlementAnalysisFca Regulatory RequirementsProcess ImprovementManagementRecruitingRisk ManagementTeam ManagementBusiness Process ImprovementProject ManagementB2bRelationship ManagementSalesCrmBudgetsFinanceLeadershipBudgetingStrategic PartnershipsBusiness Relationship ManagementBid ManagementCoachingTeam LeadershipAccountingStrategyBusiness Development

ABOUT HAZEL WELLS

I am a warm approachable individual, self-disciplined who strives to acquire knowledge…

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Hazel Wells — Head of Client Services and Bid Team at Zinc Group Limited in Worcester, GB | Unifers