Hazara Arbin

About Hazara Arbin

I am a results-oriented Business Analyst with experience bridging business and technology teams to deliver effective analytics, automation, and data-driven solutions across multiple domains, including insurance and enterprise analytics.Currently at Accenture, I collaborate across four lines of business, translating stakeholder needs into clear user stories and functional requirements. I have led requirements gathering for 30+ use cases, supported Power BI dashboard delivery that reduced manual effort by 35%, improved SLA performance, and worked closely with development and QA teams to ensure timely, business-aligned outcomes. I have also conducted root cause analysis for customer churn and network issues and supported data migration initiatives from legacy systems.Previously at Tech Mahindra, I worked on life insurance product and analytics initiatives, defining underwriting and policy servicing requirements while ensuring regulatory compliance. I helped consolidate data from multiple front-office and legacy systems into Azure Synapse, improving data accuracy by 30%, and drove Power BI reporting for policies, claims, renewals, and premiums. My work enhanced UAT traceability, reporting effectiveness, and user adoption.I enjoy transforming complex business problems into actionable insights through structured requirements and analytics-driven solutions.

Experience

1. Data Eng,mgmt & Governance Analyst

   Accenture

   Feb 2024 — Present · Bengaluru, IN

   Created and managed 10+ s for Telemedia, Broadband, Surveillance, and Mobile business units, enabling real-time monitoring of key telecom metrics.• Refined recurring reporting processes using & , cutting manual reporting effort by 35% & enhancing data-driven decision-making capabilities• Extracted, cleaned, and analyzed large telecom datasets using, delivering actionable insights to business teams.• Leveraged for advanced data processing, improving data quality and consistency across reports.• Facilitated daily delivery of sales & network performance insights by refining, ensuring accuracy & timeliness in reporting solutions• Built and / to manage report deployment, ensuring reliability and version control in reporting solutions.• Provided ad-hoc analysis and on customer churn and network issues, supporting targeted retention and service improvement initiatives.

Education

• KMBB College of Engineering and Technology, Bhubaneswar

  Bachelor of Technology - BTech, Computer Science & Engineering with Honours

  2016 — 2020

• International Institute of Information Technology Bangalore

  EPGP, Business Intelligence & Data Analytics