Nicholas Haynes

Strategy & Operations Analyst @Gett

London, GB

Joined the Marketplace operations team, expanding remit from B2B PHV to all UK B2B, B2C, PHV and Taxi services. Current workload is directed more towards self initiated projects around growth and performance initiatives- Taxi Marketplace monitoring, expanding on previous PHV work to design flexible, and scalable viz and data self-service products, to democratise data and unlock greater speed to action- Growth leverage via numerous initiatives including, user segmentation, pricing mechanics, supply performance management, new Pay-in-Cab product support- MECE business operations design (Operations, Marketing, Sales, Accounts) for core metrics and processes, breaking down nebulous high level output metrics into actionable input metrics with clear control levers- Taxi marketplace ecosystem modelling, expanding our understanding of core dynamics between passenger demand, supply availability, street competition, and driver incentives. The long term aim is to facilitate growth and performance, ensuring challenges are met with more targeted and effective actions- Meter price modelling, using linear regression to model out both taxi meter fare experience, driver behaviours, and specific client needs- Initial engagement around AI, focused around day-to-day assistance and deep industry research.

Sutton Grammar School

High School

Sutton Grammar School

High School, GCSEs

University of Sussex

Bachelor's degree, Molecular Genetics

Gateway School of Sound Recording

HNC, Music Technology