Hayley Zauner
Passionate People Leader Empowering Teams to Achieve Excellence
- Role
- Manager, Customer Success Strategic Operations at Appian
- Location
- Pinehurst, NC, US
- LinkedIn followers
- 500 followers
About Hayley Zauner
In my role with Appian\'s Customer Success team, I\'ve embraced leadership as a way to inspire excellence and collaboration. I believe in cultivating a culture where every team member feels valued and heard, where trust and transparency are the foundations of our success.As a change agent, I\'ve driven initiatives to enhance our operations, implementing innovative methods and systems that streamline processes and improve accuracy. Working closely with senior leadership and stakeholders, I\'ve led transformative internal projects that align with our overarching business objectives, ensuring that every effort contributes to our shared vision.I\'ve also taken pride in leading our onboarding program, ensuring that every new hire is equipped with the skills and knowledge needed to excel in client engagements. My strategic guidance on staffing unassigned resources has been instrumental in optimizing our consulting projects. By analyzing key business metrics, I\'ve been able to provide insights that drive informed decision-making, guiding our team towards even greater success.In all aspects of my work, I strive to not only meet expectations but to exceed them, pushing the boundaries of what is possible and inspiring those around me to do the same.
Experience
Manager, Customer Success Strategic Operations
Feb 2021 — Present · McLean, VA, US
Education
Liberty University
MBA, Human Resources
Louisa County High School
Advanced Diploma
Longwood University
BSBA, Marketing
Skills
- Phr
- Perm Recruitment
- Customer Service
- Building Relationships
- Attention to Detail
- Meeting Deadlines
- Personnel Management
- Oracle
- Recruiting
- Professional Communication
- Team Motivator
- Fmla
- Spreading Optimism
- Creating Processes
- Leadership
- Self Starter
- IT Solutions
- Interviews
- New Hire Orientations
- Adp Payroll
- Adp Workforce Now
- Setting Priorities
- Government Contracting
- Internal Communications
- Troubleshooting
- Hris
- Employee Relations
- Notary Public
- Corporate Events
- Problem Solving
- Newton (Ats)
- Business Planning
- Operations Management
- Management
- Time Management
- Corporate Branding
- Applicant Tracking Systems
- Delegation
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