Hayley Townend

WORK HISTORY

ABOUT HAYLEY TOWNEND

I’ve spent over 15 years in B2B sales, with a strong focus on the NHS and public sector — and in recent years, specifically within pre-hospital and frontline care environments. In my most recent role, I worked closely with ambulance services, community nursing teams, police and fire services to develop and supply clinical equipment bags. A big part of my role has been getting out in front of teams — running product demos, supporting trials, and working directly with clinicians to understand the challenges they face on scene and in the community. I started my career at Banner, progressing from Account Executive to Team Leader, where I built a solid understanding of NHS procurement, frameworks and Supply Chain. That foundation has been invaluable in my more recent role, where I’ve combined territory-style sales with marketing, distributor management and product development in a small, hands-on business. My experience includes: Building and managing relationships across the emergency services and in hospital NHS teams Supporting product adoption through demos, trials and business case development Navigating NHS Supply Chain and public sector procurement routes Working closely with clinicians to refine and develop products for frontline use Driving engagement through a mix of face-to-face meetings, events and digital marketing I particularly enjoy working in pre-hospital environments, where practical, well-designed equipment can make a real difference to how clinicians work under pressure. I’m now looking for a Territory Sales Manager opportunity where I can bring my experience, relationships and understanding of frontline needs to a role focused on growth and long-term partnerships. If you’re working in this space or looking to expand your team, I’d be happy to connect.