Hayes Minich
Library Customer Service Specialist & Kent MLIS Student
- Role
- Customer Services Specialist at Columbus Metropolitan Library
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Hayes Minich
Hayes has a B.A. in Psychology and Sociology-Criminology from Ohio University and is…
Experience
Customer Services Specialist
Nov 2022 — Present · Dublin, OH, US
Serves as a primary point of contact for customers of any age who are visiting in person at the Dublin Branch of the Columbus Metropolitan Library system. Ensures a positive customer-first experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate resources.
Education
Ohio University
Bachelor of Arts - BA
2016 — 2019
Kent State University
Master's degree
2022 — 2026
Senate Page School
College/University Preparatory and Advanced High School/Secondary Diploma Program
2015 — 2015
South Range High School
High School Diploma
2012 — 2016
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