Rachel Hayes

About Rachel Hayes

Expert in B2B & SaaS growth marketing and pipeline generation, and a passionate architect of audience engagement. Proven track record in driving improvements across digital channels (paid & organic) while working closely with SDR/BDR and content teams to drive meaningful messages & content that deliver results.Drawing on 10+ years of data-driven experience, I\'ve honed a deep understanding of the why behind human behavior, focusing intensely on what motivates people and shapes their decisions. Over the last six years, I\'ve consistently delivered 2x-3x improvements in lead generation and opportunity pipeline for tech companies, turning insights into impactful, measurable results.Trails enthusiast, volunteer, and former board member for the Cincinnati Off-Road Alliance, helping to expand Greater Cincinnati & Northern Kentucky\'s network of multi-use natural surface trail with mountain bike access.

Experience

1. Marketing Director

   Teamsupport

   Dec 2025 — Present

Education

• University of Cincinnati

  Bachelor of Arts - BA, Communication

  2013 — 2017

Skills

• Surveillance
• Employee Relations
• Retail
• Adobe Photoshop
• Enforcement
• Social Media Marketing
• Fundraising
• Community Engagement
• Marketing Strategy
• Advertising
• Strategic Communications
• Fraud Investigations
• Policy
• Auditing
• Fraud
• Training
• Risk Mitigation
• Communication
• Security Management
• Call Centers
• Private Investigations
• Risk Assessment
• Cctv
• Community Outreach
• Internal Audit
• Analysis
• Investigations
• Branding & Identity
• Vendor Management
• Event Management
• Access
• Corporate Security
• Photography
• Security
• Internal Investigations
• Supervisory Skills
• Physical Security
• Operations Management
• Process Improvement
• Event Planning