Brittani Hayes
- Role
- Tpa Data Analyst at Brighthouse Financial
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Brittani Hayes
Data enthusiast with a mathematics and data science background. 4 years experience in…
Experience
Tpa Data Analyst
Jul 2020 — Present
Perform analysis to quantify the impact of initiatives and find stories within the data to enable informed decisions and drive efficiency within operations. Build and maintain dashboards, visualizations, and self-service reporting capabilities in PowerBI to communicate trends and TPA performance controls to the Senior Leadership Team and other key stakeholders. Develop and maintain Key Risk Indicators that represent business performance and continue to refine the process to compile and present metrics at a monthly management review with key operations leads. Analyze, recalculate and reconcile contractual SLA data to ensure effective TPA Oversight. Ensure accuracy and completeness of transactional data by performing daily and monthly analysis and reconciling source data from third-party service providers to internal data sources. Maintain reporting process documentation and adhere to data governance standards while coordinating TPA data collection across the Operations organization. Significant experience executing internal SOX controls in a third-party service provider model.
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