Hayden Matthews
Strategic Customer Success Manager @GitLab
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WORK HISTORY
Strategic Customer Success Manager @GitLab
Simplifying software development with The One DevOps Platform.I manage strategic relationships with central government customers. My focus is on driving retention and growth within the public sector, ensuring our government clients maximise value from our solutions while identifying opportunities to expand our partnership.Working with central government requires a deep understanding of compliance requirements, and strategic priorities that shape the public sector. I partner closely with key stakeholders to align our offerings with their mission-critical initiatives, building trusted relationships that support both their success and sustainable account growth.
EDUCATION
University of Plymouth
BA Hons, Business Studies
SKILLS
ABOUT HAYDEN MATTHEWS
As a certified Customer Success Manager, I have a drive to ensure customers see value in their purchase, and a passion for ensuring their journey has a positive impact on their business. I have gained a professional and dedicated approach to my work which has helped me to build strong relationships with my internal teams and external business partners. I am driven and motivated to achieve goals and drive complex solutions to add value to the customer.Specialties: IT Security SolutionsIT Systems and Security ManagementIT Service ManagementSoftware Asset ManagementCustomer OnboardingWorking with Channel PartnersAccount ManagementEnterprise SalesSolution SellingSales Operations
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