Hayat Fatima
Talent Acquisition Specialist @HIKINEX
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WORK HISTORY
Talent Acquisition Specialist @HIKINEX
San Francisco, CA, US
HIKINEX is a scalable, people-powered, tech-enabled solutions provider, helping you drive revenue and optimize operations. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources to provide superior support services at a fraction of the cost.We excel in the following key verticals- CX (Customer Experience)- SOS (Sales Outsourcing Solutions)- RPO (Recruit Process Outsourcing)- eDiscovery Staffing (Offshore Project Management and Data Technicians)- BackOffice Support (Accounting, AR / AP, Executive Support and Administration) Fast, Drive Profit – You CAN do both with HIKINEX!
EDUCATION
Indira Gandhi National Open University
Masters in business administration
ABOUT HAYAT FATIMA
A dynamic and people-focused professional with a current focus on Talent Acquisition, backed by strong experience in Quality Analysis and Customer Service. I bring a well-rounded skill set that blends talent strategy, process optimization, and client satisfaction. In my current role as a Talent Acquisition Specialist, I’m passionate about identifying, attracting, and onboarding top-tier talent. I manage the full recruitment lifecycle—from sourcing and screening to offer negotiation—while ensuring a positive and professional candidate experience at every stage. Previously, I worked as a Quality Analyst, where I honed my ability to assess team performance, monitor process adherence, and deliver actionable insights that improved efficiency and service standards. 🤝 My foundation in Customer Service has shaped my ability to build strong relationships, communicate effectively, and resolve issues with empathy and precision—skills that continue to serve me across roles. I thrive in collaborative environments where I can contribute to both people and process improvements. Known for my adaptability, attention to detail, and problem-solving mindset, I’m always looking for ways to add value and drive results. Let’s connect—I’m open to new opportunities and networking with professionals across industries.
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