Hattie Watson
Team Manager, Partner and Compliance, Waitrose and @John Lewis Partnership
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WORK HISTORY
Team Manager, Partner and Compliance, Waitrose and @John Lewis Partnership
ABOUT HATTIE WATSON
JudgeService are customer satisfaction experts who help businesses across the UK increase their online reviews, build their online reputation, understand their customer feedback, and provide in-depth reports on the effectiveness of their customer service. Automotive: Increase customer satisfaction across your business by up-to 20%Improve the stockturn of your used vehicles by up-to 5 days Improve your profile online with genuine, trusted customer reviews to promote your business Help with marketing strategy - by providing more insight into where customers hear about you Management of your lost sale customers - 35% are still in the market to buy Reputation Manager - one portal to manage your reviews from across the webPartners with Auto Trader, Motors.co.uk, UsedcarsNI and many website providers and DMS systemsEstate Agents & Property:Vendor satisfaction, feedback and reviewsReputation Management – one portal to manage your reviews from across the webLandlord, tenant and letting reviewsMonitor your team performanceSpread your reviews across the web Improve SEO #In-depth reporting Legal: Increase your number of online reviews on Google and across the webImprove your customer satisfaction scores by gathering client insightsGauge how often your clients want to be contacted with mid/post matter surveysBuild and manage your online reputation Find pain points and analyse customer trends
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