Kimberly Kimberly Glaser Hatch

About Kimberly Kimberly Glaser Hatch

Experienced IT Project Management Office Manager with over 15 years in the IT industry, specializing in managing complex technology portfolios within the Information Technology Project Management Office. Adept at aligning IT projects with organization strategy, ensuring efficient resource allocation, risk management, and valued delivery. Proven expertise in portfolio governance, budget management, and stakeholder communication. Skilled in both Agile and Waterfall methodologies, with a focus on delivering business value and driving innovation in a challenging environment.

Experience

1. Manager, IT Operations and Infrastructure Pmo

   DaVita Kidney Care

   Sep 2020 — Present · Denver, CO, US

   Manage and provide guidance related to IT Operations and Infrastructure PMO processes and policies, oversee the work of the IT O&I project management team, and work with a variety of department leaders to define, prioritize, and develop projects and programs to support the growth and stability of the overall IT organization. Responsible for an annual portfolio of 20+ IT projects with a combined annual budget of $120M, ensuring alignment with the company’s organizational goals and business strategies.

Education

• Front Range Community College

  Associate of Arts (A.A.)

• Colorado Technical University

  Master of Science (M.S.)

• University of Colorado at Boulder

  B.A.

Skills

• Voip
• Program Management
• Wireless Technologies
• Telecommunications
• Analysis
• Networking
• Cross-Functional Team Leadership
• Multimedia
• Project Planning
• Team Leadership
• Telephony
• Integration
• Call Centers
• Project Management
• Voice Over Ip (Voip)
• Product Management
• Mobile Devices
• Training
• Call Center
• Internet Protocol (Ip)
• Troubleshooting
• Wireless
• Customer Relationship Management (Crm)
• Unified Communications
• Pmp
• Leadership
• Vendor Management
• Resource Allocation
• Management
• Crm