Hassan Sohail
Technical Support Executive @Salon Tracker Software
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WORK HISTORY
Technical Support Executive @Salon Tracker Software
Wakefield, GB
Provide technical support to clients, troubleshooting and resolving software and system related issues to ensure smooth day to day operations.• Assist with setup, configuration, and maintenance of Salon Tracker’s software and connected hardware across client environments.• Collaborate with the development and QA teams to identify bugs, test new features, and contribute to product updates and performance improvements.• Conduct internal software testing and provide feedback to enhance usability, reliability, and customer experience.• Maintain clear communication with customers, delivering professional, efficient, and friendly support to achieve high client satisfaction.
EDUCATION
University of Bradford
BSc, Computer Science for Cybersecurity
ABOUT HASSAN SOHAIL
Graduate in Computer Science for Cyber Security Technical Support Executive at Salon TrackerI’m a Computer Science for Cyber Security graduate with hands on experience in software development, cybersecurity, and technical support. I’ve recently started my career at Salon Tracker Software as a Technical Support Executive, where I help clients troubleshoot software issues, improve their systems, and ensure smooth day to day operations.What sets me apart is a willingness to learn, a calm and clear approach to solving problems, and a mindset that values both technical quality and people. I take pride in being reliable, respectful, and detail oriented in any environment I work in.I’m excited to continue growing in the IT and software industry, developing new skills, and contributing to projects that make a real impact. Always open to connecting with like minded professionals in tech and beyond.
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