Hassan Isse
IT Manager @J. Murphy & Associates
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WORK HISTORY
IT Manager @J. Murphy & Associates
Minneapolis, MN, US
EDUCATION
The Ohio State University
Masters of Operational Excellence , Business Administration and Management, General
Harvard Business School Online
Certificate in Business Analytics
University of Madras
Bachelor of Computer Applications , Computer Science
University of Madras
Master of Computer Applications - MCA
ABOUT HASSAN ISSE
A dynamic and performance-driven ICT professional with over 15 years of experience in technology, management, and leadership. Expert in a wide range of technology areas, including IT operations, project management, compliance, software development, data analysis, teaching, quality assurance, and IT security.Extensive experience in planning, implementing, and managing IT Service Management (ITSM) and SIAM processes in client/vendor service delivery domains. Proven expertise in IT project management, IT compliance, and auditing business and IT processes, systems, and security.Currently serving as an IT manager, overseeing IT operations, ensuring compliance, leading project management efforts, and enhancing IT service delivery.Strong Knowledge of Lean (E2E) and Six Sigma Concepts, Process QualityAudit, Service Excellence and Information Security topics.Certified in ITIL V3 Service Management Foundation, CompTIA Security+, Cisco CCNA & Six Sigma Green belt.
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