Hasnain Khan
Sr Tech Field Engineer @Unisys
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WORK HISTORY
Sr Tech Field Engineer @Unisys
SK, CA
Provided expert technical support for software, hardware, and networking issues across various platforms. • Delivered comprehensive Field Engineering support to large clients, ensuring seamless operations and high customer satisfaction. • Managed Cutover Projects for notable clients like Canadian Tire and McDonald\'s, meeting specific Service Level Agreements (SLAs).
EDUCATION
London Metropolitan University
MSc. Distributed Systems (Computing), Computer Systems Networking and Telecommunications
London Metropolitan University
Master of Science (MS), Computer Science
SKILLS
ABOUT HASNAIN KHAN
At Unisys, contributed to ensuring the stability and functionality of enterprise IT environments as a Sr Tech Field Engineer, leveraging over a decade of IT expertise. Delivered specialized support for hardware, software, and networking systems, managing cutover projects for high-profile clients such as Canadian Tire and McDonald\'s while adhering to strict SLAs. Certifications in MCP, MCSA, MCITP, and CCNA underscore a commitment to solving complex infrastructure challenges with precision and efficiency. Previous roles in network and system administration strengthened competencies in server management, Office 365 cloud solutions, and network security. A collaborative approach enabled the successful execution of hardware upgrades, system maintenance, and process optimization, improving service delivery for organizations across the education and corporate sectors. Dedicated to operational excellence and fostering resilient IT systems for client success.
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