Hasnain Akhtar
Manager IT Operation at ITC Personal Care Products Business
- Role
- Manager - IT Infrastructure and Retail Operations at ITC Infotech
- Location
- Budge Budge-I, IN
- LinkedIn followers
- 500 followers
About Hasnain Akhtar
IT Professional with 20+ years of comprehensive experience in IT Consultancy, IT…
Experience
Manager - IT Infrastructure and Retail Operations
Nov 2006 — Present · Kolkata, IN
Planning & Implementation of IT infrastructure at new business Units ( Wills Stores, JP EBOs / Warehouse/ Factory / Regional Offices etc ).Ensure maximum availability of IT Hardware, Network & Services through timely maintenance & support.Drive service improvement plan and periodical service review with business on operational issues.Operations forecasting and planning, resource risk management and capacity planning.Ensure Data Security thru Patch, Anti-Virus & Backup activities execution on-time.Ensure timely price updation in POS Systems during EOSS and promotion run by the stores.Ensure 100% IT Policy Compliance for the responsible Units.Participate in Planning and execution of budgeting for the IT expenses for the financial year.Quarterly IT audits on business units as per the IT policy guidelines.Coordination and escalation with Internal and External vendors to meet the business requirement.Monthly performance (Uptime, SLA and business unit expansion) report discussion with verticals.Plan comprehensive User Education & Training Program for various types of Business Users.Single point of contact for all activities related to projects.Plan and monitor projects progress. Initiate expedite project deliverables as per schedule.Generate project planning and project closure report and measure the satisfaction of the users. Maintain open communication with Company Management & Project Team.Assists with the inventory management of software licenses, software, hardware, other IT supplies. Evaluation of IT equipments and purchase of software, hardware other IT equipment.Promotes responsible usage and care of corporate equipment.Meeting with different vendors, preparing RFP for AMC & FM support.To constantly upgrade the knowledge on the new products & technologies introduced by the company.
Education
SMUDE
Master of Business Administration (MBA)
Skills
- Microsoft Office
- Management
- Erp Implementations
- Inventory Management
- Sap Implementation
- IT Audit
- Sourcing
- Fmcg
- Sales
- IT Operations
- Team Management
- Service Delivery
- Negotiation
- Vendor Negotiation
- IT Strategy
- Customer Service
- Retail
- IT Infrastructure Management
- Amcs
- Vendor Management
- IT Service Management
- Team Building
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.