Hasna Bedri

marketing

Role
Consumer Services Coordinator at Maximus
Location
Bayonne, NJ, US
LinkedIn followers
500 followers
Public Administration & SafetyView LinkedIn profile

About Hasna Bedri

A highly motivated, confident Account Manager with solid experience in marketing and…

Experience

  1. Consumer Services Coordinator

    Maximus

    Oct 2023 — Present · NY, US

    Manage over 800 incoming communications per month from a diverse range of consumers, effectively addressing inquiries and providing assistance to prospective enrollees. • • Document and track all inquiries using applicable systems to ensure accurate reporting and follow-up. • Assist in the fulfillment of caller requests for necessary materials through various delivery methods (mail, email, download). • Direct consumers to appropriate services as per established guidelines, ensuring a seamless customer experience. • Provide translation services for non-English speaking callers to facilitate effective communication and support services. • Handling multiple software related to my daily work task such as: Maxeb & Genesys

Education

  • National Institute of sciences of information and communication

    Bachelor's degree, Communication, Journalism, and Related Programs

    2002 — 2006

Skills

  • Leadership D'équipe
  • Planification Stratégique
  • Gestion D'équipe
  • Anglais
  • Communication Marketing
  • Planification De Projets
  • Microsoft Office
  • Sales Manager
  • Planification Commerciale
  • Management
  • Gestion De Projet
  • Management Marketing
  • Stratégie Marketing
  • Négociations
  • Stratégie Commerciale

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Hasna Bedri — Consumer Services Coordinator at Maximus in Bayonne, NJ, US | Unifers