Hasib al Islam
Senior Customer Success Manager - Core, Lead
- Role
- Senior Customer Success Manager - Core, Lead at Sprinklr
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
About Hasib al Islam
My long term goal is to pursue a PhD in Computer Science and continue to grow and hone my skills at my place of employment. Furthermore, I want to expand my role within the company so that I can be flexible when I need to and be prepared for any situation.
Experience
Senior Customer Success Manager - Core, Lead
Aug 2025 — Present · Washington, DC, US
As a Senior Customer Success Manager at Sprinklr, I partner with enterprise clients to maximize the value of Sprinklr’s unified, AI-powered customer experience platform. I focus on driving adoption, optimizing workflows, and aligning Sprinklr solutions with strategic business goals to deliver measurable impact.In this role, I: • Serve as a trusted advisor to clients, guiding them through best practices in customer experience management. • Drive customer engagement and retention by ensuring successful onboarding, adoption, and ROI. • Collaborate cross-functionally with product, sales, and support teams to deliver tailored solutions. • Help clients transform how they connect with customers across marketing, social, and service channels.Ultimately, my goal is to empower organizations to create more meaningful, efficient, and scalable customer experiences with Sprinklr.
Education
University of Virginia
Biology BA, Computer Science BA
2017 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.