Hashim Raza
Dgm and Head Corporate Service @Maruti Suzuki India Limited
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WORK HISTORY
Dgm and Head Corporate Service @Maruti Suzuki India Limited
IN
EDUCATION
Symbiosis institute of Management Studies
Master of Business Administration (MBA)
Osmania University
Bachelor of Engineering (B.E.)
SKILLS
ABOUT HASHIM RAZA
A competent professional having 22 years of experience in managing after-sales operations of Automobile business with key focus on ensuring best customer service. Specialization in Channel Partner (Dealer /Network development) management of Automobile business in India. Worked as Service Head in Regions of North, South and West of India in Maruti Suzuki India Ltd-India\'s largest automobile company. Expertise in After sales - Dealer Development, Service Strategy Planning and it\'s implementation, Manpower Skill Enhancement- Sourcing and Training, Product Development and Service readiness of new product launches,Spare Parts Management. Start up experience at MSIL- Starting Corporate (Institutional) Service Department/Division by Ensuring Tie up with corporates/Fleet/leasing companies and further leveraging relationship to enhance customer service retention in these segments. Leadership- Have successfully lead large teams in a cross-cultural environment towards achieving organizational goals.
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