Haseena Khaleel
Incident Manager
- Role
- Incident Manager at Comcast
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Haseena Khaleel
ITIL Service Management professional with 7+ years strong experience in the IT Service and Process Management.Incident Manager with extensive experience in managing/monitoring critical infrastructure systems. Effective troubleshooting to identify root cause analysis for permanent resolution. Able to work independently and as a part of a team in developing and distributing technical standards to internal and external customer bases.
Experience
Incident Manager
Jul 2024 — Present · IN
As a Critical Incidents Manager oversees the response to critical incidents within an organization. my role involves coordinating teams, managing communication, and ensuring timely resolution of high-impact issues. Responsible for developing and executing incident response plans, conducting post-incident reviews, and implementing improvements to prevent future occurrences. Focus is on minimizing disruption and restoring normal operations as swiftly as possible.
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