Haseeb K.

Monitoring Dispatch @Goveriified Secure Solutions

Toronto, ON, CA

Supervised and managed daily security operations during assigned shifts, ensuring strict compliance with company protocols and safety standards. Oversaw the CCTV surveillance system, routinely monitoring live feeds to detect and respond to suspicious activity or technical faults. Provided first-level technical support for malfunctioning cameras, including basic troubleshooting and reconfiguring settings as needed. Maintained detailed logs of system irregularities and promptly reported persistent issues to site management. Coordinated with vendors and service providers to schedule maintenance or repairs for defective surveillance equipment. Served as the primary point of contact during emergencies such as fire incidents, unauthorized access, or trespassing, ensuring effective coordination with local authorities. Led and mentored on-duty security personnel by assigning tasks, conducting shift briefings, and fostering a culture of vigilance and professionalism. Supported the onboarding and training of new guards, with a focus on familiarizing them with site-specific systems and emergency protocols. Consistently prepared and submitted incident reports and shift summaries, highlighting key observations and providing actionable recommendations for security improvements.