Hasan Qureshi

Experience

1. Senior Change Manager

   Bank of America

   May 2024 — Present · New York, NY, US

   Led strategic transformation initiatives within the KYC Client Outreach Change team at Bank of America, supporting GCIB and Global Markets through the design and implementation of future-state processes and tools. Conducted current-state assessments, identified operational gaps, and developed data-driven project plans to deliver impactful improvements across the Front Line Unit. Directed cross-functional teams to streamline client outreach workflows, achieving a 22% reduction in documentation turnaround time and enhancing client experience. Spearheaded a global hiring, training, and onboarding initiative that reduced ramp-up time from over 8 weeks to just 2, accelerating team readiness and operational scalability. Developed executive-level presentations, change proposals, and readiness plans to support successful rollout and adoption of key process enhancements.

Education

• University of Maryland

  Bachelor's degree, Criminology

  2003 — 2007

Skills

• Risk Management
• Portfolio Management
• Superior Client Service
• Prime Brokerage
• Collateral Management
• Operational Risk Management
• Equity Derivatives
• Credit Derivatives
• Financial Services
• Back Office Operations
• Trading Systems
• Securities
• Cds
• Equities
• Bonds
• Operational Risk
• Capital Markets
• Relationship Management
• Derivatives
• Middle Office
• Credit Risk
• Fx Options
• Settlement
• Hedge Funds
• Back Office
• Kyc
• Project Management
• Foreign Exchange (Fx) Options
• Interest Rate Derivatives
• Account Reconciliation
• Client Service Oriented
• Fixed Income
• Options
• Bloomberg
• Financial Markets
• Trading
• Investment Banking