Harvey Raymundo

Vice President, Marketing and Servicing Review @American Express

Pompano Beach, FL, US
MOBILE NUMBERS
+19•••••••42

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WORK HISTORY

Oct 2014 — Present

Vice President, Marketing and Servicing Review @American Express

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Ft. Lauderdale, FL, US

Responsible for Bank oversight on all marketing campaign and servicing communication content at American Express. Ensures that our advertising, promotion and servicing materials meet the highest standards of the American Express Brand, United States banking regulations, and legal guidelines. American Express is a Fortune 100 company that provides global financial services to Cardmembers, Merchants and Corporate clients in more than 130 countries worldwide. We have more than 107 million cards in force and 2013 billed business of more than $950 billion.Leads a team of Brand, Legal and Regulatory compliance analysts that consult and review all marketing, promotion and acquisition campaign content for American Express Cardmember, Corporate client, and Merchants. Works with advertising and marketing managers to ensure that our marketing is competitive while ensuring our messages remain true to our Brand Principles, compliant to all applicable regulations, and provide truth and clarity in advertising.

EDUCATION

1990 — 1994

University of the Philippines

Bachelor of Science (B.S.), Business/Managerial Economics

1999 — 2000

Georgetown University

Master of Business Administration (M.B.A.), Finance, General

SKILLS

Quality AssuranceBusiness AnalysisCustomer ExperienceCustomer SatisfactionGlobal Regulatory ComplianceOperations ManagementOperational ExcellenceGlobal ManagementGlobal OperationsCustomer Service

ABOUT HARVEY RAYMUNDO

An experienced leader in Financial Services with concentration in marketing operations, customer experience, quality assurance, operational risk management, regulatory compliance, and process transformation and improvement.Led multiple strategic functions for global operations at a Fortune 100 company with a presence in more than 130 countries. Significant experience in creating new global network processes and establishing highly effective global teams.

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