Haruyo Nakashima

Bilingual Digital Learning Associate @The Avon Company

Denver, CO, US
MOBILE NUMBERS
+17•••••••19

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WORK HISTORY

Jun 2021 — Present

Bilingual Digital Learning Associate @The Avon Company

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New York, NY, US

Foster engagement and learning: Contribute to the development of interactive content and learning modules on Avon University and YouTube platform, facilitating continuous learning for new and experienced RepresentativesDesign and develop online learning resources: Collaborate with cross-cultural teams to create online training materials aimed at enhancing skills and expanding the capabilities of a linguistically diverse group of RepresentativesFacilitate webinars and live events in multiple languages to support the introduction of new product lines, sales methodologies, and technologiesLeverage appropriate learning modalities and manage the development of instructional materials (tutorials, digital activities, user guides, audio and video scripts, storyboards) with input from collaboratorsWork closely with field teams and subject matter experts to develop customized learning experiences that empower representatives to effectively address the unique challenges and demands of each sales territory

EDUCATION

1989 — 1994

Berea College

Bachelor of Arts , Economics

1992 — 1993

Kansai Gaidai University

East Asian Studies

N/A

Georgetown University

Master of Science - MS, Applied Linguistics

1985 — 1989

The American School Foundation of Guadalajara

High School

SKILLS

Experiential LearningPerformance ManagementCrmResearchCall CentersTechnical WritingProject ManagementCustomer ServiceMarketingCustomer SatisfactionTrainingProgram ManagementTranslationCross-Functional Team LeadershipSoftware DocumentationQuality AssuranceTime ManagementBudgetsSpanish-SpeakingTeam LeadershipStrategic PlanningStrategyCoachingTelecommunicationsProduct DevelopmentIndesignLocalizationVendor ManagementTeam BuildingManagementBusiness Process ImprovementInterviewsLeadership DevelopmentCustomer Relationship Management (Crm)LeadershipProcess Improvement

ABOUT HARUYO NAKASHIMA

I’m a Digital Learning & Content Specialist with 10+ years of experience creating…

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