Harsh V
Gen Ai Director Strategy & Data Science (B2b) Product Management @Deutsche Telekom
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WORK HISTORY
Gen Ai Director Strategy & Data Science (B2b) Product Management @Deutsche Telekom
Berlin, DE
Leading the design and delivery of enterprise-scale AI/ML initiatives across B2B domains, driving data-driven transformation and innovation.Architect and operationalize AI/ML innovation pipelines, enabling rapid experimentation and scalable deployment of advanced analytics and Generative AI solutionsLead cross-functional programs spanning data science, engineering, and product teams to deliver high-impact use cases (e.g, churn prediction, customer experience optimization, recommendation systems)Drive adoption of AI-powered decision-making by integrating predictive and prescriptive analytics into core business processesPartner with senior stakeholders to define AI strategy, prioritize high-value opportunities, and align technology initiatives with business outcomesEnsure scalable, production-grade implementations through robust data architecture, MLOps practices, and governance frameworks
SKILLS
ABOUT HARSH V
As part of AI/ML Strategy and Innovation Group, I lead the adoption of cutting-edge AI/ML technologies within T Digital B2B. By harnessing expertise in deploying generative AI, data-centric AI/ML solutions, and scaling machine learning models, I craft transformative strategies that drive enterprise-wide innovation. This role allows me to bridge technology and business, delivering measurable impact through AI-driven insights.Certified blockchain evangelist and AI advocate, I am passionate about crafting transformative experiences through cutting-edge technologies. At Deutsche Telekom, I lead a team of 25 prompt engineers, front end, backend, data scientists, and data engineers, delivering sprint-based solutions for generative AI, large language models (LLM), churn, CX, propensity, recommendation engines, audience segmentation, and QoE/QoS performance. My leadership has contributed to reducing customer complaints by 10% and realizing campaign savings up to 450K euros quarterly. I also leverage my insights from my previous roles at organizations like Samsung Electronics America, NUTRIGLOW COSMETICS PRIVATE LIMITED, and Monster HQ - APAC Region, to drive the product roadmap and vision.
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