Harshvardhan D.

About Harshvardhan D.

A seasoned professional possessing experience in handling the compilation, analyzing, and reporting of the financial data, along with drafting relevant financial reports and budgets.• Well-versed in acting as a point of contact for the internal departments and client and operation team.• Adroit in serving as a bridge between the client and operation team & external parties such as clients and vendors.• Competent in identifying and employing strategies to improve both internal and customer processes, along with conducting weekly meetings with the clients and the RCM team regarding client requirement.• Skilled in enhancing clients’ experience and capturing customer/client feedback in real time to enhance the overall communication of ideas, suggestions, & feedbacks.• Demonstrated excellence in supporting all planning, forecasting, and reporting processes across the organization - both long-term and short-term, comprising but not limited to monthly forecasts, annual budget & business outlook.• Expert in catering a high level of customer service for clients and operations team by identifying and resolving billing related issues.• Worked on multiple software like Datalytics, Nextgen, Kareo, ECW, Hubspot, and MS Office as per client’s requirements.• Adept in handling client requisition for different job requirements.• Skilled in submitting, reviewing, rectifying, & processing the denied/rejected healthcare and insurance claims.• Handling the claims issues while highlighting the claims and their urgency & intricacy.• Knowledgeable in Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management, Correspondence review, and other RCM processes, along with the Days in AR, Ageing above 90 days, Collections, bad debt, and other RCM metrics.

Experience

1. Client Relationship Manager

   GeBBS Healthcare Solutions

   Jun 2025 — Present

   Strategic and collaborative Operations & Client Relationship Leader with a decade of experience managing large RCM teams, influencing senior leadership decisions, and improving performance across KPIs and financial operations. Proven ability to lead managers and cross-functional teams, reduce client churn, optimize processes, and manage business reviews with CXO-level stakeholders while ensuring service delivery excellence and client satisfaction.

Education

• University of Mumbai

  Bachelor of Management Studies, Business Management

  2010 — 2013