Harsh Solanki
Design Lead | Aspiring AI Product Manager | AI-Driven UX Innovator - Ex NICE, FIS
- Role
- Design Lead at bp
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Harsh Solanki
With 13+ years of UX and product design leadership (BP, NICE, FIS, etc.), I’ve…
Experience
Design Lead
Dec 2022 — Present · Pune, IN
Driving enterprise UX transformation and sustainable service design to support BP’s net-zero ambitions. I lead the UX strategy and execution of two flagship initiatives:1)Strategic Portfolio Management (SPM) TransformationArchitected ServiceNow–native UX to reduce platform customization by 50% and streamline workflows across global teams.Championed AI-Driven UX explorations—scoping predictive dashboards and intelligent alerts—to boost adoption and performance.Facilitated cross-functional sprints for roadmapping AI solutions, aligning backlog priorities with business KPIs and stakeholder goals.2)ANZ Fleet Management PortalOversaw end-to-end UX for a self-serve platform used by enterprise customers, improving reporting, billing, and credit-limit workflows by 40%.Built an early AI Agent prototype to automate routine support queries, demonstrating a 30% faster resolution in pilot testing.Embedded data-driven design practices, leveraging analytics to personalize user journeys and reduce support dependency.
Education
Birla Institute of Technology and Science, Pilani
Master of Technology (M.Tech.), Industrial and Product Design
2015 — 2017
Royal College of Art
Certificate of Completion, Design and Visual Communications, General
Uttaranchal Institute Of Technology
Bachelor's degree, Computer Science
2009 — 2013
Skills
- Html5
- Bootstrap
- Angularjs
- Javascript
- Cascading Style Sheets (Css)
- React Native
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