Harsh Saxena
DMS IIT Delhi ’27 || ServiceNow Developer | Ex-Accenture, PwC | CSA & CAD Certified | SPM-PPM,FPM | ITSM | Service Portal | HRSD | CSM | Agent Mobile App
- Role
- Software Engineer at NewRocket
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Harsh Saxena
Accomplished Senior ServiceNow Developer with 5+ years of extensive experience designing,…
Experience
Software Engineer
May 2024 — Present
Designed and delivered ServiceNow solutions across ITSM, CSM, SPM, HRSD, Agent Mobile, Service Portal, and custom scoped applications, focusing on streamlined operations and improved user experience for enterprise clients.Partnered with global stakeholders across EMEA and North America spanning banking, telecom, retail, fintech, healthcare, chemicals and IT services to align platform capabilities with business objectives.Led solution architecture and documentation (cost/effort estimates, HLD/LLD, test cases), governed releases through update sets, and established dashboards and KPI frameworks for measurable impact.Advocated engineering excellence by conducting code reviews, mentoring junior developers, and embedding best practices to ensure scalable, maintainable implementations.
Education
Shri Gulab Rai Montessori Sr. Sec. School
Higher Secondary Education
Shri Gulab Rai Montessori Sr. Sec. School
Secondary Education
ABES Engineering College
BTech - Bachelor of Technology, Computer Science and Engineering
Department of Management Studies, IIT Delhi
Master of Business Administration - MBA
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