Harshvardhan Saraogi

About Harshvardhan Saraogi

I’m a technology and transformation leader with 18+ years of experience driving enterprise-scale digital platforms, AI-led innovation, and complex change programs across the BFSI (Insurance) domain.My work sits at the intersection of business strategy, technology execution, and innovation. Over the years, I’ve led large, multi-year programs spanning CRM (Salesforce), policy administration platforms, client portals, and end-to-end claims integrations-focused on delivering seamless customer journeys, stronger governance, and measurable operational outcomes.In recent years, my focus has been on practical, value-driven AI and automation. I’ve led initiatives such as AI-assisted legal contract risk analysis, intelligent insurer reconciliation, automated quote comparison and QCR platforms, portfolio and placement benchmarking, and data-driven cross-sell engines. These solutions have consistently reduced manual effort, improved accuracy and auditability, and enabled better decision-making across the business.I’m particularly passionate about building scalable AI and automation capabilities-leveraging platforms like Microsoft Power Platform and Copilot Studio-to move teams beyond experimentation and into sustained, enterprise adoption.Known for combining strong program leadership with innovation-led execution, I enjoy working closely with business leaders, delivery teams, and partners to turn complex problems into practical, high-impact solutions.

Experience

1. Senior Vice President - Technology

   Howden

   Nov 2014 — Present · Mumbai, IN

   Reporting to the IT Head. Worked as interim IT Head and CISO.• Lead and drive multiple IT project at organization level (Salesforce CRM, Policy Management System, System Integration Projects, Cloud Migration – Azure and M365, Customer Portal, Analytics etc.) and ensuring all project management & PMO processes are adhered to.• Ownership of end to end project implementation from Initiation to closure in line with PMP methodologies• Evaluate various IT solutions in the market and prepare a feasibility assessment and comparative analysis. Create Project Charters/Proposals and present to the management for approvals• Scope Management by clearly understanding requirements and preparing detailed Business Requirement Documents (BRD) in alignment with business• Responsible for effectively planning, scheduling, estimating, coordinating, controlling, managing and timely delivery of all activities of projects • Identify areas of risk associated with the projects and provide sufficient remediation for risk mitigation• Ensure quality of deliverables meet the business requirement by conducting thorough Quality Assurance and Issue Management• Tracking and monitoring of important metrics (such as Scope, Cost and Time) for the project and proactively highlighting delays / changes in project constraints and milestones• Present regular reports and dashboards to relevant stakeholders on the status of project schedule, cost, risks, etc. • Work closely with Business/technical/management stakeholders to keep the business engaged throughout the life of the project to ensure high satisfaction. • Identifying new areas and functionalities that can add value/improve business processes and implement through change management in existing applications• Ensuring all the processes and controls are compliant for various audits and regulations such as ISO 9001, ISO 27001. • Prepare IT Budget and tracking the same vis-à-vis the actual

Education

• Gnyan Dham High School

  High School, science

  1989 — 2001

• Symbiosis Institute of International Business

  MBA, International Business

  2009 — 2011

• Jaypee Institute Of Information Technology

  B.Tech, IT

  2001 — 2005

Skills

• Business Intelligence
• Agile Methodologies
• Pre-Sales
• Management
• Requirements Analysis
• Project Management
• Business Analysis
• Requirements Gathering
• Java
• Erp
• Sdlc
• Sourcing Advisory
• Team Management
• Software Project Management
• Business Requirements
• Crm