Harsh Raj Singh
Solutions Engineer @ Criteo | Ad Tech
- Role
- Solutions Engineer at Criteo
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Harsh Raj Singh
Driving measurable business outcomes for global customers.
Experience
Solutions Engineer
Jul 2023 — Present · Gurugram, IN
Global Client Operations Center (GCOC)| APAC•Partnered with APAC commercial teams to drive successful implementations, aligning Criteo’s Ad Tech suite with revenue targets to win and retain high-stakes accounts contributing to a $900M+ quarterly goal.•Serve as the primary POC for the AU & NZ market while supporting IN, SEA, JP, KR, HKTW, and CN; manage a diverse book of business across Mid-Market and Enterprise tiers.•Consistently met & exceeded KPI targets by supporting Account Strategists in upselling and cross-selling through technical discovery and solution design.•Conducted deep-dive campaign performance analysis, leveraging data insights to provide actionable recommendations that improved ROAS and ensured technical alignment with client KPIs.•Acted as the SME for mobile app integrations across GCOC; authored comprehensive guidelines for top-tier MMPs (AppsFlyer, Adjust, Branch, etc.), significantly reducing onboarding time and accelerating go-live.•Drove operational excellence by regularly contributing to process improvements and authoring Confluence documentation to capture new knowledge and standardize workflows.•Produced external-facing videos and documentation for Criteo, empowering partners to independently onboard and manage clients.•Collaborated with Product teams to optimize advertising solutions and championed new product adoption through technical education and workflow refinement.•Led team development and onboarding, conducting internal training sessions on diverse topics to elevate the skill sets of new hires and existing team members.
Education
Lovely Professional University
Bachelor of Technology - BTech, Computer Science
2019 — 2023
Sunbeam English School, Bhagwanpur, Varanasi
Intermediate, PCM with CS
2017 — 2019
St. Xavier’s Sr. Sec. School, Badlapur, Jaunpur
High School
2004 — 2017
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