Harshitha S R
Internal Quality Auditor|Lean Manager|Service Delivery
- Role
- Sr Compliance Analyst at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Harshitha S R
Certified ISO 9001 Auditor and Lean Manager with 9+ years of rich experience in operations management, client servicing, business development, internal quality audits and LEAN process management while working with reputed organizations. Adept at driving the business operations strategy, systems and processes to enable the business to identify, manage and remediate risk at strategic and operational levels. Effectively managed internal audits and ensuring 100% adherence to the widely used industry standards in terms of quality & risk management while achieving operational excellence, enhanced customer experience, competitive advantage, cost & resource savings. Proficient in mapping business requirement entailing coordination, risk and issue management for smooth 24X7 business operations, with key focus on cost & resource optimization. Comfortable in handling tough & uncertain situations, handling customer escalations, articulate complex technical information in a simplistic manner to variety of audiences, multi-task, flexible, focused approach, can-do attitude.
Experience
Sr Compliance Analyst
Jun 2018 — Present · Bangalore, IN
Education
Bangalore University
Bachelor's degree, Finance, General
2008 — 2012
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